As payment card companies evolve to meet the changing needs of the industry, the procedures in the travel industry around credit card acceptance and managing chargebacks also change. As a result, the Airlines Reporting Corporation (ARC) has updated Section 6 of the Industry Agents' Handbook to reflect the changes in the current environment for airline ticket sales. During this webinar, we'll review these changes and provide information agents need to manage the risk of fraud and the associated loss, while also growing their business. We'll also focus will be on best practices for managing the risk associated with accepting payment cards, and for managing chargebacks when they are received.
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